GCC Setup & Operations

Strategic Location Selection

Talent Pool Access: Choose regions with strong educational infrastructure and availability of skilled professionals (e.g., India’s Tier-2 cities like Pune, Coimbatore).

Cost Efficiency: Balance between operational costs and quality of talent.

Government Incentives: Look for tax breaks, subsidies, and favourable foreign investment policies.

Infrastructure & Connectivity: Ensure robust transport, energy, and digital infrastructure.

Talent Strategy & Workforce Planning

Skill Alignment: Hire for specialised roles (IT, HR, Finance, Delivery, Project Management, R&D, Analytics, Compliance, etc.).


Continuous Learning: Invest in upskilling through internal programs and academic partnerships.


Culture Fit: Align local work culture with global corporate values to ensure seamless collaboration.

Technological Infrastructure

Modern IT Systems: Implement high-speed connectivity, cloud platforms, data centres, cybersecurity, and automation tools.

Emerging Tech Adoption: Leverage AI, ML, blockchain, and analytics to drive innovation and efficiency.

Governance & Operational Model

Clear Structure: Define roles, responsibilities, and reporting lines.


Performance Metrics: Use KPIs to track progress and impact.


Compliance & Risk Management: Ensure adherence to local laws, data protection, and global standards.


Emerging Tech Adoption: Leverage AI, ML, blockchain, and analytics to drive innovation and efficiency.

Scalability & Flexibility

Modular Growth: Design the GCC to scale operations as business needs evolve.


Multi-Function Capability: Support diverse functions like customer experience, product development, and analytics.

Change Management

Transition Planning: Prepare teams for new processes and cultural shifts.


Stakeholder Engagement: Communicate the vision and benefits of the GCC to internal and external stakeholders.


Sustainability: Build mechanisms to adapt and evolve with business needs.

Innovation & Value Creation

Center of Excellence (CoE): Position the GCC as a hub for innovation, not just execution.


Digital Transformation: Drive enterprise-wide initiatives from the GCC.


IP Protection: Maintain control over intellectual property and strategic assets.